Returns & Exchanges

At Balncd, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether it’s a fit issue or a change of heart, our streamlined process ensures your satisfaction is always our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring the original tags are attached and the garment is in its original condition.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund or store credit will be processed within 5-7 business days to your original payment method.